Thunderbird Community Forum

I have used Thunderbird for years to access one mail account on AOL. In November, it suddenly quit working. In my efforts to fix it, I wound up with 2 sets of inboxes. How do I combine them now that I've downloaded & installed Thunderbird, which upgraded my program and reset the AOL connection? All mail is now going into a newer inbox, but I want it in the older inbox?

What Password? I've been using Thunderbird for years. Never had a password; never had a need for one.

Suddenly, setting up a new computer, a password for Thunderbird is demanded. Where does one set up a Thunderbird password?

I have been using Thunderbird since it was Netscape. (that's how old I am)

In all that time, I have NEVER had a password for Thunderbird. I have never even seen an option to set up a password for Thunderbird.

I thought that maybe if there were a subscription option available now, then I would be able to subscribe, get a proper personal account, make a password for it, and once again be able to use Thunderbird for email management.

I WISH! If anyone knows the URL for a Thunderbird subscription page, please send the URL, because after much searching, I still haven't found one.

I have been using Thunderbird since it was Netscape. (that's how old I am)

In all that time, I have NEVER had a password for Thunderbird. I have never even seen an option to set up a password for Thunderbird.

I thought that maybe if there were a subscription option available now, then I would be able to subscribe, get a proper personal account, make a password for it, and once again be able to use Thunderbird for email management.

I WISH! If anyone knows the URL for a Thunderbird subscription page, please send the URL, because after much searching, I still haven't found one.

I'm struggling to understand where Thunderbird stores everything on a Windows computer so that I can use my incremental automated backup system to keep things backed up.

This support article :

[- Where Thunderbird stores your messages and other user data]

only mentions about the <user>\AppData\Roaming\Thunderbird\Profiles folder but there is also a <user>\AppData\Local\Thunderbird\Profiles folder that appears to be used and needed.

There is a ton of other conflicting 3rd party information out there so I'm hoping for a definitive answer here.

My question is : Can I backup just the '<user>\AppData\Roaming\Thunderbird\Profiles and <user>\AppData\Local\Thunderbird\Profiles and be assured that I will be fully able to recover my email client in the case of needing a complete reinstall ?

Can't get Thunderbird to open. Have had it for years and now I get a message that I must restart to complete the recent updates. I have restarted and also shut down a dozen times, yet Thunderbird would not open for a week now. I have in my email address book 700 correspondents, now I lost them. Yearning for your help, Thanks, Chaim

For some reason, instead of the linked content in my received messages functioning properly, when I mouse over them all that I get is the little magnifying glass that will zoom in or zoom out on the content: the links no longer function. I have tried full reboot, but that had zero effect. I am on a Mac with OS 15.1.1 using Thunderbird 128.6.1esr (64-bit).

I like using Thunderbird, but if this continues I will have to go back to using another client or simply revert to using the webmail version of gmail.

Sigh.

Sometimes I need to search for specific emails, yet the results will show nil. Upon scrutiny I discovered that this only happens for emails saved in subfolders. I use IMAP on Thunderbolt Beta.

my wife's computer uses Spectrum webmail and Thunderbird to access her email. She uses Thunderbird all the time. Last night Spectrum did something so her password was deleted. We finally got webmail up and working with a new password, however, when she tries to access Thunderbird a message comes up and says to log into mail.brighthouse.com and put in the password. We tried this several times and the same message comes up without letting us use Thunderbird. Sorry we are seniors and this is driving us crazy,as my wife loves TBird.

Thanks Richard Buzzard buzzard2841@gmail.com

I have a Yahoo Mail account that is configured in Thunderbird. By mistake, I deleted the Bulk folder, and it was moved to the Trash. There is no option to restore it back to the Inbox. This issue occurs on all computers where Thunderbird is installed. Please help

I created a folder with a name that has diacritics used in the Lithuanian language: Šarūnas

Thunderbird will not let me move emails from another folder into this folder. This fails both with drag and drop and with using the right-click menu.

When I created a folder without diacritics (Sarunas) the emails can be moved into the folder.

Letters with diacritics are an essential part of spelling and not having them can significantly change the meaning of the words. What do I need to do in order to use folder names with diacritics?

With both the old and now new laptop, cannot get my mail from the messaging Co, but can from their weblink. Ongoing correspondence has given me the in and outgoing servers, all to no avail. This has been going on for over a year. Ingoing port 993. Outgoing 465 Very occasionally I get some mail come in, strangely enough. All outgoing comes back as "timed out" Any clues please. John

On Windows 11 Pro (latest updates) desktop, I use Thunderbird (latest update) to send/receive email. Usually, Norton 360 (latest update) VPN must be turned off to received emails. I say "usually," because sometimes it works with VPN on. Is there a way to receive emails without needing to usually turn off VPN? What I have been trying hasn't worked. Thanks, if you can help.

I'm switching from Outlook to Thunderbird Nebula 128.6.0 and I am attempting the import of my "Contacts" from Outlook into Thunderbird "Address Book" via .csv file. My contacts from Outlook are a mess as over the years I did not always enter them by manually as a field at a time. Sometimes the address entry was pasted into Outlook or via a download and this produces a .csv with a poor data structure. There is no way I would expect to get a decent data transfer from such a jumble so in an effort to supply Thunderbird with a half decent .csv file I decided to edit the Outlook exported .csv to match a Thunderbird .csv export. I made up a new Address Book in Thunderbird with a few names and addresses and exported it to a .csv. Unfortunately when I look into the exported file some data does not appear to have been exported. For example I only have one phone number exported under 'Work Phone' although there are two or more listings in my made up contact in the address book. The same with email addresses, only the first two listings are exported under 'Primary Email' and 'Secondary Email' although I have more in the made up contact in the Thunderbird Address Book. I wonder if anyone else has undertaken this task and can share any tips for the best way to approach this, or maybe tell me where Thunderbird is putting the data that it does not export? I note that Thunderbird structures the phone numbers as 'Work Phone', 'Home Phone', 'Fax Number', 'Pager Number', but the "New Contact" screen does not have any of these input options. I'm a bit stumped at the moment so any ideas or help would be most appreciated. Regards. Greg